How do I discuss what I want doing?
Email us at firstname.lastname@example.org We will get back to you normally within a few hours. We don't bite and we won't hassle you if you don't want to go ahead.
Can I send you my own clothing to be customised or do you buy it?
Both. If you have your own clothing, footwear, or anything else you want customising just email us to discuss prices
Do you have a price list?
Not as such. We can work to any budget (within reason) and will always give you our best price so its best if you email us for a quote.
How do I pay?
Once we have discussed what you want doing you can pay us via PayPal. If you don't have an account we can send an invoice you can pay via card.
Why do I have to pay up front?
Because we are the same as any other business and (in the nicest possible way) are too busy to be chasing people for money owed, or to do work that we don't end up getting paid for at all. No exceptions.
What if I don't like it? Do you do returns?
All artwork is finalised to your satisfaction before items are customised. Due to the custom nature of the work we do not do returns as its unlikely we could resell it. But, be assured, we have plenty of experience and satisfied customers that all love what we do and haven't had anyone ask for a return yet..
Is the artwork waterproof? / Can I wash it?
It depends on the item being customised. Some things such as sneakers are fully weatherproof whereas jackets, while rain proof, you couldn't put in a washing machine for example. We will let you know any limitations when we discuss the work but obviously it is wearable art and should be treated with the respect it deserves.
If I want cover art for music or a logo what do I get for my money?
All cover artwork will be provided in 300dpi 1500x1500 pixels (industry standard) and/or to any size you specify. All logos will be provided in a variety of file formats (PNG, SVG, PDF, etc).
I have other questions not covered here?
Email us at email@example.com